🔒 Privacy Policy

1 Information We Collect

1.1 Personal Information

When you create an account or use our services, we collect:

• Account Information: Email address, username, and password (encrypted)
• Profile Data: Display name, profile preferences, and settings
• Payment Information: Processed securely through PayPal (we do not store card details)
• Contact Information: Email for communications and support

1.2 AI Content and Usage Data

• Uploaded Images: Images you upload for AI video generation (deleted immediately after processing)
• Generation Parameters: Prompts, negative prompts, duration, quality steps, and CFG scale settings
• AI-Generated Videos: Video outputs created by our AI models and associated metadata
• Job History: Records of your generation requests, status, and completion times
• Token Usage: Transaction history, token purchases, and token balance information
• AI Model Interactions: How you interact with our AI video generation system

1.3 Technical Information

• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, and actions taken
• Cookies: Session cookies, preference cookies, and analytics cookies
• Performance Data: Service usage patterns, error logs, and performance metrics

2 How We Use Your Information

2.1 Service Provision

• Process your video generation requests using AI technology
• Manage your account, tokens, and subscription status
• Provide customer support and respond to inquiries
• Send service-related notifications and updates

2.2 Service Improvement

• Analyze usage patterns to improve our AI models and algorithms
• Identify and fix bugs, errors, and technical issues
• Develop new features and enhance existing functionality
• Optimize performance, speed, and reliability

2.3 Business Operations

• Process payments and manage billing through Razorpay (we do not store payment card information)
• Prevent fraud, abuse, and unauthorized access to the platform
• Comply with legal obligations and enforce our Terms of Service
• Conduct analytics and generate aggregated, anonymized statistics
• Monitor for prohibited content and Terms of Service violations

2.4 Communications

• Send account-related emails (password resets, payment confirmations)
• Notify you of service updates, new features, and important changes
• Respond to your support requests and feedback
• Send promotional emails (you can opt-out anytime)

3 Data Storage and Security

3.1 Storage Infrastructure

• Cloud Storage: We use Amazon S3 for secure, encrypted file storage
• Database: User data is stored in encrypted PostgreSQL databases
• Geographic Location: Data is stored in secure data centers with redundancy
• Backup Systems: Regular automated backups ensure data integrity

3.2 Security Measures

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Authentication: Secure password hashing using industry-standard algorithms
• Access Control: Role-based access restrictions and audit logging
• Monitoring: 24/7 security monitoring and intrusion detection
• Regular Audits: Periodic security assessments and vulnerability testing

3.3 Data Retention

Data Type	Retention Period
Account Information	While account is active + 30 days after deletion
Generated Videos	3 days (automatic cleanup)
Uploaded Images	Deleted immediately after video generation
Job Metadata	90 days for analytics purposes
Payment Records	7 years (legal requirement)
Log Files	30 days for security and debugging

4 Data Sharing and Disclosure

4.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours.

4.2 Service Providers

We share data with trusted third-party service providers who help us operate our platform:

• PayPal: Payment processing and subscription management
• Amazon Web Services (AWS): Cloud hosting and file storage
• RunPod: AI model inference and video generation processing
• Email Service: Transactional and notification emails

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders, warrants)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud, abuse, or illegal activity
• Enforcement of our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

4.5 Anonymized Data

We may share anonymized, aggregated data that cannot identify you personally for:

• Research and development purposes
• Industry analysis and benchmarking
• Public reporting and transparency
• AI model training and improvement

5 Your Privacy Rights

5.1 Access and Portability

• View Your Data: Access all personal information we hold about you
• Download Your Data: Export your data in a portable format (JSON/CSV)
• Request a Copy: Receive a complete copy of your account data

5.2 Correction and Updates

• Update Profile: Modify your account information anytime
• Correct Errors: Request correction of inaccurate data
• Change Preferences: Update communication and privacy settings

5.3 Deletion and Erasure

• Delete Account: Permanently delete your account and associated data
• Remove Content: Delete specific generated videos or job history
• Right to be Forgotten: Request complete erasure of your data (subject to legal requirements)

5.4 Objection and Restriction

• Opt-Out: Unsubscribe from promotional emails
• Limit Processing: Restrict how we use your data
• Object to Use: Object to specific data processing activities

5.5 How to Exercise Your Rights

To exercise any of these rights, you can:

• Use the account settings page to manage your data
• Contact our support team through the contact form
• Email us directly with your request

6 Cookies and Tracking Technologies

6.1 Types of Cookies We Use

• Essential Cookies: Required for authentication, security, and core functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our service
• Session Cookies: Maintain your login state (deleted when you close browser)

6.2 Cookie Management

• You can control cookies through your browser settings
• Disabling essential cookies may affect service functionality
• You can opt-out of analytics cookies without affecting core features
• We respect "Do Not Track" browser signals

6.3 Third-Party Tracking

We do not allow third-party advertising networks to track you on our platform. We do not display ads or use tracking pixels for advertising purposes.

7 Children's Privacy

FunPhantom is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 18, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8 International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Standard contractual clauses approved by regulatory authorities
• Compliance with GDPR, CCPA, and other privacy regulations
• Encryption during transfer and storage
• Regular privacy impact assessments

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our data practices or services
• New legal or regulatory requirements
• Improvements to our privacy protections
• User feedback and best practices

10 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: